I think it’s the little things that make a big difference – a personalized welcome sign for my dog, a vet that takes time to really listen and not make me feel rushed, being charged for the service given rather than a blanket amount for seeing a vet, the authentically friendly team at the front desk. All of this is a recipe for success and validates our decision for moving to this practice. It’s essential to have a veterinary team you can trust to do what’s best for your fur child and I am so grateful to have the Downers Grove Animal Hospital Team looking after Pebbles & Kevin.