Animal Hospital Reviews

I had a kitty that I needed to have examined due to coughing and sneezing. I called DGAH on Tuesday at the urging of my daughter who takes her pug to you. I explained that I was going out of town on Thursday and was concerned for my kitty’s health whilst I was away. Samantha was so very kind and understood my angst. She fit Blue into the doc’s schedule in accordance with my ability to drive him to your hospital after work on Wednesday. I arrived earlier than my appt and was seen right away! Omg are you kidding me! The vet was so thorough, explained everything he was doing and why. Was very clear in his plan for treatment AND did not rush to X-rays, etc. as a first option. The compassion shown by the vet, Samantha and Lexi, left me telling my daughter that I am more than happy to drive nearly an hour any time Blue needs care. And the icing on the cake? A Welcome to DGAH Blue sign that hung in the exam room. If the staff never spoke a word, their compassion and kindness that showed in their eyes and smiles speaks volumes!

Best vet I've ever been to I felt very comfortable and the people that helped my dog were very knowledgeable and personable. My dog is very old and nervous at the vet but the people really made all the difference for him and me. Thank you so much, I am so grateful for finding this place. Already recommended to family and friends.

The staff was so nice and welcoming to both me and my pet. We just moved so we switched animal hospitals and I’m glad we chose this one

Absolutely the best pet care in our area! We are a high maintenance dog family and they always exceed our expectations of knowledge, compassion, and expertise!

From the day these doctors saved the life of my first shelter dog in 1998, I will never go anywhere else. Also, has anyone noticed that animals get WAY better follow up care from their doctors than humans do? At least at DGAH they do. The doctor always calls me personally. After a 40 year career in health care (human), I know what that means. Thank you

Great service and very understanding of pets issues. Great at explaining treatments.

Dr Sharon was very patient and a good listener when determining what was wrong with our dog. The vet techs and front desk were all very helpful.

I received very exact information about possibilities for treating Logan's diabetes. I am confidant that a better plan will emerge after Dr. Graham receives Logan's medical records from his previous vet.

Everyone is treated with special care . They truly understand how much you love your furry baby.

I just adore your staff. They always get back to me promptly when checking on her. She's a very timid girl and isn't afraid of it there.

Staff were caring and professional. Special shout out to the vet tech Jeni! Incredible at her job!

Always responsive and caring, staff is extremely polite and informative.

I'm new to the area however I feel like Dr. Max has been very honest and patient with me through some real tough recent situations I was facing with my pets. I like the staff, clean office, and top quality care.

I gave the rating of 10 because all of the staff are always very friendly. My doctor is Dr. Sharon and she's absolutely phenomenal with my babies. We are the Baldwin crew; Coco , Caesar, and Honey Bear. Whenever I need anything I'm always able to get in contact with Dr. Sharon. If I can't reach Dr. Sharon the other doctor step up and help me out when she's not there and I could not imagine taking my babies anywhere else. I trust Dr. Sharon to take care of my babies as if it were me.

Everyone in the office was great! They always do a really good job with getting Capone and I taken care of in a timely matter and do a great job with Capone, even though he can be a handful at times because he gets excited. The nurse yesterday did figure out that if you lift his head and sing to him he calms down though, so that’s a good thing to know! Lol

Always ready to go the extra mile to get me and my furries in. Compassionate and professional and allows me to make decisions about my 4 legged family.

Great check-in experience. Questions addressed. Punctual and Dr. Lee was quite informative and addressed all my questions.

Very compassionate care with honesty and kindness during a tough situation.

The doctors and staff are always on top of things and answer all of our questions.

I am so glad Lucy gets to see professionals who care about her almost as much as me. We were able to get in to see her normal vet at the last minute and it makes a stressful situation, a little easier.

I like Downers Grove Animal Hospital because everyone is attentive and friendly and the doctors are very thorough and extremely knowledgeable about cats. I have an older cat and Dr. Graham Merkin is wonderful with her.

My two dogs needed to be seen rather quickly. Our current vet’s office could not get one of the dogs till Friday and the other till next Monday. I called this office and I got both dogs in on the same day within ours. The front desk receptionist Megan was so very nice. The doctor and the entire staff that we came in contact were absolutely great!! We felt very welcome and knew our dogs were in great hands! Everyone took their time with us. This will now become our pets new veterinary facility. I highly recommend them. Facility was clean and we were seen promptly. I can not say enough great things about DG Animal Hospital! Thank you for taking such great care of my fur babies ❤️

The front office staff/techs are so thoughtful, empathetic, and kind. I always feel cared for! I have met with most of the vets and all have played a part in getting our cat, Pip, on track with his diabetes and Addisons disease. The attention to having a safe cat only room is wonderful. The vets are all so kind to Pip and give him pets and use a calm voice to help make him comfortable. Also, this is the only place we will ever "board" Pip. We tried another local practice and it was horrific. We completely trust everyone at DGAH!

Amanda was amazing in getting Briggs scheduled so quick and last minute to be seen by Dr. Sharon and also helped answer so many questions I had prior to and after his appointment. Dr. Sharon was extremely patient with us and thoroughly examined Briggs and explained everything to my husband and I and made sure we fully understood what was going on with our dog, Briggs and made us feel confident in the decisions we made with Briggs conditions. Thank you so much for your help and for being so kind!

All the staff are always very welcoming. Every time I take Chance to the vet I always get the problem resolved which makes me feel good!

Lola does not like many people and absolutely loved the vet and the front office staff. It was so good I decided she would be boarded here. Thank you for the amazing work you do. You can truly tell you care for the animals

As always very helpful and kind to my pup, my regular vet closed over a year ago and I was really worried but your practice came highly recommended and has been wonderful since.

Best animal hospital ever!! Very friendly from the staff to the doctors!! Everybody treats you and your pet like family. I will recommend to other people.

I love how excited the front desk staff is to see Dexter every time we visit. Dr. Sharon was thorough examining Dexter and made sure to really explain what to look out for and possible treatment options.

Excellent care, everyone was so sweet and attentive. You can tell the vet truly wanted to help instead of just requesting endless tests as a money grab, which is what our previous vet experiences have been. Will definitely come back!

We have had great experiences, are able to be seen quickly and it’s close to home! Great staff!

The staff are always professional and kind. They always take good care of my cats and dogs. I appreciate the rewards program too, because the cost adds up with 4 pets.

Convenient location. Very friendly and insightful staff that wants customers to know all of their possible options at their disposable regarding decisions for their pets! Very happy with the service.

Everyone is always so pleasant & welcoming when coming in. Can always count on the best of care for my dog! Thank you!

We have been going to Downers Grove Animal Hospital for over 30 years .Love the staff and vets. Would not go any place else. Highly recommend to friends and neighbors.

Everyone was very friendly and super helpful. The vets were very friendly and thoroughly explained everything they were doing and treatment plans.

Since moving our pets’ care to your practice, I can tell you we have been so happy with the responsiveness of the clinic, how wonderful the Docs are and the staff is just so great! We cannot say enough good things about our whole experience with ALL the Docs…most recently your new practice member Dr. Lee. He is gonna be great!

We were previous customers (years ago) with our two dogs, a Rottweiler and a Presa Canario. We came back with our two new Rottweiler puppies for the personal contact and interaction with a Veterinarian. Dr. Merkin and staff are professional and friendly.

Very impressed with your professionalism and focus on the problem at hand. You seem to understand that wellness appointments will come if you stick to treating the illness on that visit. Now you have a new, satisfied client. Kudos.

This is my dog’s family medical clinic. They are family members and I wouldn’t entrust their health and lives to anyone else. They’ve stepped up and saved their lives in emergencies and I owe them a lot!

I’ve been coming to Dowers Grove Animal Hospital for 30 years . I trust and love every one there. They feel like family. Always kind.

We have been coming here for over ten years! We really appreciate all of the care that has been given to our dogs over the years. Thank you for everything Downers Grove Animal Hospital!

All of our pets have received quality attentive care here over the last four decades.

Honestly you guys are fabulous! I cannot say enough good things about the Docs, the staff, you name it. If we have a illness, you guys get us in very promptly according to the need. Obviously if it is urgent, you get us in as quickly as possible. If not critical, you always still manage to get us in that day. I don't think we have ever waited longer than 24hrs (if ever). Even if you are fitting us in, we never wait more than a few minutes. You have no idea how grateful we are to have found your practice!

I appreciate the kindness shown my animals and me. I also appreciate that when illness happens, the diagnoses have been correct.

Always prompt with service and follow up. I feel the doctors really care about the animals.

Been coming to you for over 20 years! Have always been honest and helpful. Service is great!

The doctor was thorough, helpful and provided medication and guidance to help keep my dog healthy.

Everyone at this practice is kind and professional. My questions are always answered with respect. But most importantly my pets are treated very well

Dr. Sharon is amazing with my dog Molly. DG Animal Hospital has been my go to since 1994 with my Cocker Spaniel Muffin.

Veterinarians(shout out to Dr. Max, he always exceeds our expectations) are friendly and available. I previously was at a national practice vet and they never had appts on short notice. We originally became a client when our cat was very sick and they took us just before closing time. Caring and kind practice, always happy to see everyone’s pets.

I have been with DGAH for over 25 years! Always excellent!

We totally trust DGAH with our girl. She is hyper and we know the staff is so good with her. Medical care is given when needed, we couldn’t travel without knowing our dog was in the best hands

We brought in our pet, Layla, due to not eating. Dr. Merkin has been wonderful. He showed an abundance of care. Layla needed some labs done, and Dr. Merkin followed up with the results the next day even though it was Sunday to come up with a collaborative care plan for our pet. We appreciated his time and care!

Petey and Louie always receive excellent care from Dr. Max and all the staff members. Thank you!

My cat had an unexpected emergency and Downers Grove Animal Hospital made the time to see her. We did not have an appointment and are a brand new client. The staff are extremely knowledgeable and friendly! They put me at ease even though I was very stressed about my pet. I cannot recommend them enough! Thank you so much!

Everyone was wonderful from start to finish. I especially appreciate that they do not price gauge, and are honest and fair. Not only that, they got us in right away, and took such good care of my animal. Thank you!

We had a great experience! The Dr was extremely patient and was very thorough about what was best for our dogs. I really appreciated that it wasn’t over crowded. It really helps with dogs that are nervous to not be surrounded by so many other dogs. Every one was really friendly and helpful. I will definitely make this my new vet!

The techs and people behind the desk are outstanding! Friendly, helpful, and kind!

Five stars! Dr. Graham is so thorough and precise with our dogs. He takes time and shows compassion towards the dogs and answers questions without his hand on the door knob.

Dr Sharon is the best! And I love the girls at the desk! They are always smiling and very helpful!

My family and I have been bringing our dogs to Downers Grove Animal Hospital for over 30 years. Dr. Bob, Dr. Max, Dr. Graham and Dr. Sharon are amazing. They have always put the care of my pups first. They explain their treatments and care plans thoroughly and are very reassuring. The staff are always willing to support me when I call about something for Stewart (previously Roscoe) and I know that they love all the animals that come in like their own. I am blessed to have Downers Grove Animal Hospital for Stewart and will be a client for life. You are the most amazing and compassionate veterinary staff. Thank you for all that you do for Stewart and other animals.

We feel like we all get treated like family! We are so appreciative of the great care Blizzard receives! All the team members at Downers Grove Animal Hospital are so friendly and responsive, especially with Blizzard vocalizing her appreciation to the front desk folks. Thank you for all you do!

EVERY person at your facility is always so understanding, and helpful. I am so glad I switched from VCA to your practice I cannot tell you how much. If we have a problem, or concern, the docs are accessible and wonderful. I cannot tell you how grateful we are that we have your practice in our community.

The care my pets receive is wonderful and the empathy is always there. That shows in the vet and trickles down to all the staff.

The staff is super helpful but also professional. Always listen to my concerns and questions and treat my dog with respect (and affection).

My senior dog, Barney, gets the best care ever at DGAH. The doctors are thorough and the staff keep my little guy happy and safe. I wouldn’t go anywhere else! I love DGAH! The entire staff is so caring and kind to my very senior dog. The doctors take the time to answer all of my questions and I never feel rushed. Thank you all!

The vet techs and Dr. Sharon are just awesome! Truly a welcoming and caring environment.

Great practice! We always feel cared for and that our questions and concerns are welcomed. Entire staff is kind and pet/people centered.

Vet tech @ front desk was very friendly, and she spent extra time helping me download your App on my new smart phone I have always had a flip phone, but I have to learn these new high- tech methods. Once installed, it was very easy with her help! I did not see a name tag, but she hadon a cute Stitch scrub top. Your staff is so helpful and considerate, and that is why I have been a loyal client since December, 2003!!

I’ve referred my sons and friends to this practice, with high referral rates. We’ve been clients for over 30 years, and have been very satisfied for all our cats and dogs.

Always attentive and honest about my pet's condition. (I have a senior cat that tends to be a bit fat). My indoor kitty was recently in for respiratory symptoms of coughing and sneezing. They made sure we used a separate entrance and exit to protect the other patients. They also gave me options, including the choice for palliative care, and full medical testing and services. They never guilt trip you on your choice. It is obvious their technicians love animals.

Stewie is always greeted with smiles and enthusiasm. The medical care is top notch. Stewie has no fear of the vet. He is a senior dog now and I attribute his longevity and good health to the care he has received from Downers Grove Animal Hospital. Thank you for taking such good care of my Stewie.

Been a patient (my dogs) for many, many years. It's wonderful to be able to reach someone when your dog is not feeling well and to get an appt. asap. Thanks!

The staff at DGAH were so friendly, understanding, caring, and related to our situation. I was thankfully supported through the entire second opinion and in the best sense of everything provided a level of care that should be commended. Thank you!

Everyone at that office is always so friendly and nice. It's a clean place I just like it all the way around because it's a pleasant atmosphere.

I like that I see the same people all the time, not rotating staff like a lot of the vets out by me, I want personal care.

My father took our family dogs here 40 years ago. Now I took my first ever cat Rolo and was so happy to see that Doctor Robert Merkin is still there! He was wonderful with our dogs and Dr. Max Merkin was just as wonderful with our cat! We were a little nervous as first time cat owners wanting to do our very best for Rolo. Dr. Max handled Rolo so well and answered all our questions. We left feeling great about the experience! Can't recommend them enough!

Ever since this team saved my first dog's life in 1998, I have been a loyal DGAH user. They take the same compassionate care of my second dog, Abby. I love all of them!

We love Dr. Sharon and all the care, advice, and guidance she has given us over the years!

We love the vets and staff and DG Animal Hospital. We have been using your services for over 25 years now because our pets have always gotten excellent care there. If we have follow up questions, we just make a phone call and one of the vets always follows up quickly. We really appreciate how caring the whole staff is.

There aren't enough characters allowed to tell you how much I appreciate all you do and have done for our cockatiel Minty (many years ago) as well as our Sandy and now Sadie! Thank you!

Dr Max does a great job. He’s friendly, straight to the point & I never feel shy asking questions. The vet techs & front staff are seriously the BEST!! I’ve probably interacted with everyone at least a few times in person or on the phone. They are so kind, helpful & considerate. I really can’t say enough positive things about them all.

DG Animal Hospital is the best! I cannot believe that you contacted us on a Sunday less than an hour after submitting an online request for an appointment following a visit to the ER and squeezed us in the following day to make sure everything was okay with our fur baby. Thank you so much.

Your facility is top notch and the staff is very professional, courteous, and knowledgeable.

My husband and I have been going to Downers Grove Animal Hospital for 31 years and 6 dogs. We and our dogs love the staff, they are like family.

Everyone was incredibly kind especially as we were dealing with rough news about our animal needing surgery. They took great care of our pet. Overall a great experience.

Dr. Wehling is the best doctor In Illinois. She has taken care of my dogs for 20 years. My Amber needs the thorough treatment and Dr.Wehling gives her the best there is. Amber likes eyes light up when she sees Dr. Wehling.

I appreciate never feeling rushed and getting thoughtful, detailed answers to my questions about my pets. The doctors here are the best blend of clinical expertise and compassionate care. We very much appreciate the professionalism and warmth of the vet techs and staff as well.

I brought my 12 year old rescue dog in for the first time. Elizabeth, Alice and Dr. Max were the staff I spoke to, and another young woman whose name I don’t remember. They were so kind, friendly and accommodating. I am so grateful for their support.