Vet tech @ front desk was very friendly, and she spent extra time helping me download your App on my new smart phone I have always had a flip phone, but I have to learn these new high- tech methods. Once installed, it was very easy with her help! I did not see a name tag, but she hadon a cute Stitch scrub top. Your staff is so helpful and considerate, and that is why I have been a loyal client since December, 2003!!